Information
Mailing Address:
FDP SpyWatch
3351 S.W. 56 Avenue
Ocala, FL 34474
Secure On-Line Orders: 24 hours a
day, 7 days a week.
Information & Customer
Service: (352) 854-7279
(Monday-Friday, 9 a.m. to 5 p.m. Eastern Standard Time)
Orders Only Toll Free:
1-800-994-9677
(Monday-Friday, 9 a.m. to 5 p.m. Eastern Standard Time)
Fax Number:
(352) 854-2143
E-Mail:
FDPSpyWatch@aol.com
Notice: All offers void where
prohibited by law. No sales to minors.
Disclaimer: It is the
responsibility of the Buyer, not FDP SpyWatch, to ascertain and obey all
applicable local, state and federal laws in regard to the possession and use of
any product purchased from FDP SpyWatch. Consult your local and state laws
before ordering if you are in doubt. Absolutely no sales to minors.
By placing an order, the Buyer assumes all responsibility and liability, and
represents that all products purchased will be used in a lawful manner and that
he/she is of legal age. FDP SpyWatch will not be held liable for the
misuse of any product purchased from us.
With respect to any information found
on this web site, neither FDP SpyWatch nor any of its directors, officers,
owners, employees or agents, make any warranty, express or implied, including
the warranties of merchantability and fitness for a particular purpose, or
assume any legal liability or responsibility for the accuracy, completeness, or
usefulness of any information, apparatus, product, or process disclosed, or
represent that its use would not infringe private and/or privately owned rights.
Buyer agrees to defend, indemnify, and
hold harmless FDP SpyWatch, any entity created by it, its respective affiliates,
its respective directors, officers, employees, owners, and agents from and
against all claims and expenses, including attorney's fees, arising out of the
use of any of the products, information, processes, by Buyer in reference to any
claim however caused and on any theory of liability, whether in contract, strict
liability, or tort (including negligence).
Credit
Cardholders: Credit card fraud and misuse is a growing problem. If
anyone else (including your children) has access to your credit cards and uses them to place an order in
your name and address, with or without your permission, you are responsible.
To
Order:
This web site is secured by SSL encryption for on-line ordering through our
shopping cart. Orders may also be placed by telephone, fox, mail, or
e-mail. For mailed or faxed orders, please include your credit card number
with expiration date and the three digit security code from the back of your
credit card, your telephone number, name and address as it appears on
your credit card account, and SIGN YOUR ORDER. Also include your e-mail
address for confirmation of your order. We work against credit card fraud
every day, and we try to protect our customers in every way possible. We
do not condone credit card fraud and we will pursue anyone attempting to defraud
us or our customers. All orders will
be shipped to the billing address of the credit card holder only. All
credit card information will be verified with the issuing financial
institution. Credit card fraud will be reported.
Warranty
Information:
We guarantee that every item you buy will be free from manufacturers
defects. All sales are final. Should a problem occur due to a
manufacturer's defect (not
abuse, alteration, or normal wear), you may return the item within 14 days for a
replacement.
Call (352) 854-7279 for return authorization and shipping instructions. Items
returned without authorization will not be accepted!
In
the event
that we authorize the return of a non-defective product, there will be a
20%
restocking fee. Shipping & handling charges are non-refundable.
(NOTE: Due to the nature of Pepper Spray, Defense Spray, Foam, and Mace
Sprays, there will be no returns or exchanges. Also, covert hardwired and
wireless equipment are not returnable except for warranty repairs or frequency
changes.) All sales are final
on items sold as "discounted", "as is", or "special sale". No refunds,
exchanges, or returns. We do not offer any type of "Satisfaction
Guarantee" on any product. All of our products are new -- not customer
returns or factory refurbished.
Digital bill/currency counters are sold at wholesale prices, and the warranty
period is ninety (90) days.
Product
& Pricing Information: We work
hard to ensure that our products, prices and service are the best. And,
unlike our competitors, we do not sell "factory serviced" or
"customer returned" products. We offer high qualify products and
low wholesale pricing. For product information, call our Customer Service
Department at (352) 854-7279 between the hours of 9 a.m. and 5 p.m. Eastern
Standard Time. All pricing is based on U.S. dollars, and all orders must
be pre-paid.
Discounted
Items Special Sales: All sales are
final on items sold as "discounted", "as is", or
"special sale". No refunds, exchanges, or returns.
Shipping
Information (Continental U.S.):
UPS Ground shipping: Minimum $7.95 (2 lbs. or less),
which includes
tracking & insurance up to $100.00. UPS Next Day
Air, Second Day Air, and Three Day Select are also available at an extra charge.
Priority Mail: Minimum of $7.95 (2 lbs. or less), plus $1.30 for insurance
up to $50 (higher insurance rate for orders valued over $50), including postal
delivery confirmation.
Shipping & handling charges are non-refundable.
International
Shipping:
There is a minimum product order of $100 for
all international orders. We will ship to any
country served by the US Post Office (meeting US postal regulations, or
UPS. All international orders must be pre-paid by Money Order, cash, or
Western Union money transfer, all in U.S. dollars. NO
CREDIT CARDS are accepted for
international orders. For
large, wholesale orders, bank wire transfer of funds service is also
available E-mail us the item numbers and quantities of each that you want
to order, and we will let you know the total, including shipping, handling &
insurance to your destination. After your order is shipped, you are
responsible for your order, customs and customs charges, if any, and if
necessary, for picking your order up from your local post office of customs
service. No refunds will be given for orders held by Customs for any
reason. Shipping costs are non-refundable. IMPORTANT:
We do not ship pepper spray, foam, mace or any type of defense sprays outside of
the United States.
Payment
Methods for U.S. Orders: We accept
Visa, MasterCard, and Discover credit cards, Money Orders, cash, and Western
Union Money Transfers. Credit Cards must be issued by a U.S. financial
institution. Florida residents are required to add 7% sales tax.
Shipping and handling charges will be added to all orders as above stated, and
are non-refundable. Credit card orders will be shipped only to the address
that the credit card company has on file. If you must have your order
shipped to another address, please call us with your order so we can give you
instructions.
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